Privacy Policy (Last Updated February 2025)
Studiorra is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website (https://www.studiorra.com) and use our services.
1. Who We Are
Studiorra is a registered commercial name of TradinGo SARL-S, a company incorporated in Luxembourg under RCS number B272247. Our registered business address is 5, Avenue du Swing L-4368 Belvaux, Luxembourg. For any privacy-related inquiries, you can contact us at: support@studiorra.com
2. Data We Collect
When you visit Studiorra, we may collect the following data:
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Personal Information: Name, email address, billing details, and account credentials.
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Usage Data: Pages visited, time spent, IP address, and browsing behavior.
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Payment Information: Processed securely via Stripe; we do not store payment details.
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Cookies & Tracking Data: To enhance your browsing experience and analyze website traffic.
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If you participate in our Affiliate Program: we collect data such as your name, email, payment details (e.g., PayPal or bank transfer information), and referral activity. This information is used solely for tracking commissions, processing payouts, and program-related communications. We do not share or sell affiliate data to third parties.
3. How We Use Your Data
We process your data in compliance with the General Data Protection Regulation (GDPR). Your data may be used for:
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Providing Services: Managing your subscription, processing payments, and granting template access.
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Improving Our Platform: Analyzing website activity to enhance user experience.
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Marketing & Promotions: Sending relevant offers, newsletters, and updates (only with your consent).
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Customer Support: Assisting with inquiries, troubleshooting, and account management.
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Legal Compliance: Meeting regulatory obligations and preventing fraudulent activities.
4. Legal Basis for Data Processing (GDPR Compliance)
We only process your data under the following lawful bases:
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Your Consent: When you subscribe to our newsletters or marketing emails.
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Contractual Necessity: To fulfill our service agreement (e.g., granting template access after payment).
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Legal Obligation: To comply with tax, legal, or financial regulations.
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Legitimate Interests: To improve our platform and ensure service security.
5. Data Sharing & Third Parties
We do not sell or rent your data. However, we may share your information with trusted third parties for specific purposes:
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Payment Processing: Stripe (secure transactions, no card details stored by Studiorra).
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Analytics & Performance Monitoring: Google Analytics, Facebook Pixel (for ad tracking & improvements).
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Customer Support & Communication: Email and live chat providers (Tidio, Gmail).
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Legal Authorities: If required by law, we may disclose data to comply with regulatory requirements.
6. Your Rights Under GDPR
As a user based in the European Union (EU), you have the following rights:
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Right to Access: Request a copy of the data we hold about you.
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Right to Rectification: Correct any inaccuracies in your personal data.
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Right to Erasure ("Right to Be Forgotten"): Request deletion of your data, subject to legal obligations.
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Right to Object: Opt-out of marketing communications at any time.
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Right to Data Portability: Request a structured, machine-readable copy of your data.
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Right to Restrict Processing: Limit how we use your personal data in specific cases.
To exercise any of these rights, please contact us at support@studiorra.com
7. Cookies & Tracking Technologies
We use cookies to enhance user experience and analyze website traffic. By using Studiorra, you consent to our use of cookies. You can manage cookie preferences via your browser settings.
8. Data Retention & Security
We retain your data as long as necessary to provide our services and meet legal obligations. We use encryption, secure servers, and access controls to protect your data. If you close your account, we will delete your data unless required by law.
9. International Data Transfers
Some third-party services we use may process data outside the EU. In such cases, we ensure GDPR-compliant safeguards (e.g., Standard Contractual Clauses, Data Processing Agreements).
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. You will be notified of significant changes via email or on our website. Continued use of Studiorra constitutes acceptance of the revised policy.
11. Contact Us
By using Studiorra, you agree to the terms outlined in this Privacy Policy. If you have any questions or concerns, please contact us at:
Email: support@studiorra.com
Website: https://www.studiorra.com